When do sign-ups actually open?
We are finishing self-serve onboarding now. Join the waitlist and you will get an email the moment it is live, before it is announced anywhere else.
Is there a free plan?
No free tier. Every plan is a paid plan, which is why every plan gets real checks, a real status page and a real incident workflow rather than a sample of one.
How quickly will I hear about an outage?
At the first check that fails. A check starts every minute on Pro and Agency and every five minutes on Starter, so an outage normally goes unnoticed for no longer than that, plus the seconds the check itself and the delivery of the alert take. We do not wait for a second check to agree before we tell you.
How a check works has the detail, including what we do so that one outage is one message.
Where do you check from?
From one location: our own monitoring server in Nuremberg, Germany. A result says whether your site could be reached from there at that moment. A failure is not yet confirmed from a second location, and we would rather say so here than have you find out.
What counts as a monitored service?
Any single address you want checked: your homepage, your shop, an API endpoint. Each one gets its own uptime and certificate check, and on Pro and Agency response time, DNS and content checks as well.
Can you monitor an API?
An endpoint that answers a plain request without signing in, yes. We check that it answers, with which status and how fast, and on Pro and Agency that the answer contains a text you chose. We send no token, header or request body, and we do not read individual JSON fields. So we can tell you an endpoint is unreachable or answering with an error, not that every answer it gives is right.
What is the difference between the reports in Pro and the Advanced Reports add-on?
None in what you get. Pro and Agency include the PDF on the analytics page and the monthly report by mail for each status page. The add-on brings exactly that to Starter, for an account that wants the reports without the rest of Pro.
Can I change plans later?
Yes. Upgrade, downgrade, or add capacity with the add-ons above whenever your needs change.
Do you support Slack, Teams or custom webhooks?
Email is included on every plan. Pro and Agency add Slack, Microsoft Teams and generic webhooks, so alerts land wherever your team already works.
Can agencies fully white-label the status page?
On the Agency plan your clients see their own name and logo, or yours, and not ours, across unlimited client status pages under one account. The address of a status page is on status.lunolyte.com; a domain of your own is not possible yet.
For agencies has the whole picture.